Sarah sees a campaign and gives
$100Winter appeal$100Donate
Salesforce Sarah is created or matched in Salesforce.
DC GIVING
One supporter. Every giving channel. One Salesforce record.
Salesforce-native fundraising for every way supporters give.
Supporters don't think in payment channels. They give online, make recurring donations, attend events, tap their phone or card, and increasingly interact through digital assistants.
DC Giving connects those moments to Salesforce, helping nonprofits create simpler giving experiences while building a richer understanding of every supporter.
SH
Sarah HarrisConnected supporter
GIVE ONLINE
Support the winter appeal
$50$100$250
Give securely
TAP TO PAY
$50.00Accepted
SF
CONTACTSarah Harris
ActiveLifetime giving$510Last gift$50
Tap to Pay gift matchedNow
REGULAR GIVING$30 / month
ActiveFUNDRAISING AGENT
Sarah has given across three channels and attended the winter appeal event.
Context prepared · Human review
Salesforce-native productsDigital + recurring + in-person givingMultiple payment gateway patternsAI-assisted fundraising
THE DISCONNECT
Fundraising is omnichannel. Supporter data often isn't.
A supporter might donate through your website, become a monthly giver, attend an event, buy at an auction and give again in person. When those interactions sit across separate forms, payment gateways and systems, valuable supporter context gets lost.
BeforeDisconnected moments
WebsiteRecord #1482RecurringSub #030EventAttendeeTerminalReceipt #82AgentConversationGatewayPayment ID
Fragmented records
AfterOne connected relationship
WebGiveEventTapAgent
DCGiving
SFSarah HarrisOne supporter
One supporter relationship
- 01Capture the interaction
- 02Process the payment
- 03Match the supporter
- 04Transform the data
- 05Update Salesforce
- 06Keep the relationship connected
THE CONNECTED SUPPORTER JOURNEY
Meet Sarah
One supporter. A growing relationship.
SHSarah HarrisSupporter since May
Lifetime giving$510
Channels4 connected
Active relationshipSeveral weeks later
$30 / monthMonthly gift$30.00
ActiveSalesforce Same supporter. A new giving commitment.
Sarah registers for and attends a fundraising event.
Attended18JUN
Community galaSarah Harris
Checked inSalesforce Another interaction enriches the same relationship.
Sarah gives using contactless payment at the event.
$50Payment accepted$50.00
✓Salesforce Another channel. Same supporter history.
“What should I know before I speak with Sarah?”
Context readySarah has given $510 lifetime
- $30 monthly commitment
- Community gala attendee
- $50 recent activity
Human review Useful context helps prepare the next conversation.
Not five transactions.
One supporter relationship.THE PRODUCT FAMILY
Four products. One giving experience.
Use the capabilities you need while keeping the supporter relationship connected to Salesforce.
01 / PAYMENTS
DC Payments
Make giving simple. Keep the data in Salesforce.
Process one-off payments from Salesforce and connect transactions to the records and workflows your team already uses.
Best for
Explore DC Payments →Payment received and matchedJust now
02 / SUBSCRIPTIONS
DC Subscriptions
Make recurring giving easier to manage.
Create and manage recurring payments while keeping the subscription and payment history connected to Salesforce.
Best for
Explore DC Subscriptions →RECURRING COMMITMENT$30.00 / month
ActiveJanPaidFebPaidMarPaidAprPaid
03 / TAP TO PAY
DC Tap to Pay
Turn the phone in your pocket into a fundraising terminal.
Accept contactless giving at events, appeals and community fundraising moments using supported mobile devices.
Best for
Explore DC Tap to Pay →AMOUNT$50.00
Hold card near phone
Accepted$50 donationMatched to Sarah HarrisUpdated in Salesforce · now
04 / FUNDRAISING AGENT
DC Fundraising Agent
Bring giving into the conversation.
Help supporters interact naturally while the agent prepares or initiates an appropriate giving journey and connects the interaction back to Salesforce.
Best for
Explore DC Fundraising Agent →What should I know before I call Sarah?
DCSarah is an active monthly giver who attended the Community Gala and made an additional $50 gift.
Review profilePrepare notes
SUPPORTER CONTEXTSarah Harris
- Lifetime$510
- Monthly$30
- Last activity2 days ago
Human review required
DC GIVING IN ACTION
See the connected experience
Watch the connected supporter journey, then explore each DC Giving product.
SALESFORCE AT THE CENTRE
Keep Salesforce at the centre.
DC Giving connects giving experiences to Salesforce rather than creating another disconnected fundraising database.
Channels
WebsiteFormsEventsMobileAgent
DC Giving
DC PaymentsDC SubscriptionsDC Tap to PayDC Fundraising Agent
Mapping + transformation
IdentifyValidateTransformMatchMap
SF Salesforce
SupporterGiving historyRecurring commitmentsCampaignsActivitiesPreferences
SH
ONE CONNECTED SUPPORTERSarah Harris
Complete historyMatch the supporter
Reduce duplicate supporter records across channels.
Map the interaction
Transform information into the appropriate Salesforce records and relationships.
Build the history
Each interaction contributes to a richer supporter view.
Designed to work with supported Salesforce nonprofit data models, including organisations operating on NPSP and newer Salesforce nonprofit capabilities. Compatibility should be confirmed during solution assessment.
PAYMENT GATEWAY FLEXIBILITY
Your fundraising model shouldn't depend on one payment gateway.
DC Giving separates the supporter and Salesforce experience from the underlying payment provider, giving organisations more flexibility as payment requirements evolve.
WebsiteSalesforceMobileAgent
DCGiving
StripeSupported patternSupported gatewaysBy configurationFuture integrationsAdditional gateway support in development
Select infrastructure suited to your organisation.
Keep the Salesforce fundraising model consistent.
Add supported payment options without redesigning the entire supporter experience.
SMARTER SYSTEMS. HUMAN RULES.
AI should help fundraisers. Not remove judgement.
Use AI where it can reduce friction, prepare useful context and help people respond faster, while keeping important fundraising decisions accountable to people.
PrepareSupporter summaries
AssistCommon supporter enquiries
ConnectAppropriate giving journeys
RecommendPotential next actions
DC
THE PRINCIPLELet the system prepare.
Let the system prepare.
Let people decide.
AI can
- Prepare
- Summarise
- Retrieve
- Suggest
Human decides
- Sensitive outreach
- Major-gift decisions
- Wills and estates engagement
- Exceptions and escalation
CUSTOMER EVIDENCE
Built from real fundraising experience.
CUSTOMER
LOGO
Customer name / logo placeholderLOGO
Challenge
Fragmented fundraising processes and payment administration.
Solution
Read the customer story →Salesforce + DataColada fundraising and payments capability.
XX%less manual processing
XXhours saved per month
XX%faster supporter follow-up
Replace with verified customer measures before publication.
Salesforce expertiseNonprofit sector experiencePayments productsMobile givingAI-assisted workflows
WHY DC GIVING
Built for connected fundraising.
Salesforce first
Keep supporter and fundraising information where your teams already work.
Every giving moment
Connect digital, recurring, in-person and assisted interactions.
Gateway flexibility
Reduce unnecessary dependency on a single processor.
Reusable, not bespoke
Start with proven products and configuration rather than rebuilding the basics.
Built for nonprofit
Grounded in real fundraising and supporter workflows.
AI with human oversight
Use intelligence where it helps while keeping people accountable.
FREQUENTLY ASKED QUESTIONS
Start with the essentials.
Practical answers about Salesforce fundraising, recurring donations, Tap to Pay and AI-assisted giving.
Ask another question →Does DC Giving work with Salesforce?
Yes. DC Giving is designed around Salesforce-based fundraising and payment workflows, with its products connecting supporter and payment interactions back to Salesforce.
Can we process recurring donations?
DC Subscriptions supports recurring-payment use cases including regular giving and other repeating payment arrangements.
Can fundraisers accept donations in person?
DC Tap to Pay supports in-person contactless giving using supported mobile devices.
Does DC Giving replace Salesforce?
No. DC Giving is designed to keep Salesforce at the centre as the supporter and fundraising system of record.
Can we use our existing payment gateway?
Gateway options depend on the products, geography and configuration. DC Giving is designed around a flexible payment-integration model so organisations are not unnecessarily tied to one payment provider.
Can DC Giving work with NPSP?
DC Giving can support configurable mapping and transformation patterns for supported Salesforce nonprofit data models. Compatibility and migration requirements should be confirmed during solution assessment.
Where does AI fit?
DC Fundraising Agent can assist with supporter interactions and fundraising workflows. DataColada's approach is to use AI under clear human rules, with people remaining accountable for important decisions.
START A CONVERSATION
What would a connected supporter journey look like for your organisation?
Walk us through your current fundraising channels, Salesforce environment and payment setup. We'll help identify where disconnected journeys, data or processes are creating unnecessary friction.